How can I set alarm notification via email on 4-cloud?
Read this tutorial
Can I set email notification on my system’s status?
Yes. With the 4-cloud portal’s additional services it is possible to set email notification in case of alarms generated by Elios4you. This is useful for additional information and to check the proper functioning of your own system and the Elios4you’s system. › Read the tutorial
The 4-cloud portal and my Elios4you system send me alarms: what do they mean?
Alarms noticed by the Elios4you system and sent as an email by the 4-cloud portal or visible on the free App “Elios4you” are useful for paying attention to some information registered, or not registered, by our products.
They might signal a malfunctioning or simply advice the user to check that the system is working well > See 4-cloud alarms
I registered my Elios4you on 4-cloud, but my serial number cannot be detected. Can you help me?
The www.4-cloud.org portal can be used only after configuration of the monitoring device with a Wi-Fi internet connection. Some minutes after configuration, the user can connect the device.
Which is the difference between the App’s functions and the 4-cloud portal’s functions?
The “Elios4you” App allows the user to view the data instantly detected from the solar PV system where Elios4you is installed. This gives the user the chance to manage the building’s energy consumption in a better and more precise way, thus cutting down the electricity bill. Instead, the 4-cloud portal offers a long term analysis, […]
Can I read the PV system data on my PC and save them without accessing the 4-cloud portal?
No. The data are available on your PC only accessing our portal www.4-cloud.org.
Which is the function of the 4-cloud portal?
The 4-cloud portal is an additional service permitting to always keep a safe on-line copy of all information detected on the registered devices. With an intuitive user interface, it offers the possibility to analyse the data monitored in the form of graphics, to download in Excel format and to print all information. The portal also […]